"A moving company"

Privacy Policy Relocation

In order to carry out your relocation, we are required to collect certain personal information from you concerning: yourself and those that accompany you on your relocation, your residence and your belongings.

Some of this information we need to be able to process your removal (address, access to your residence, volume and nature of your belongings), other information we need to submit to authorities to obtain customs clearance, permits and other official documentation (nationality, lease contract, job contract). In specific situations where such information is required to process your relocation, we may also collect banking details, information about your family composition and travel documents.

Voerman Group, consisting of Voerman International B.V., United Logistic Services B.V., Eurohome Relocation Services B.V., Transpack Shipping Services, Relo Insurance, Voerman Russia and Voerman Czech, have strict rules for the collection, storage, protection and release of your personal data:

  • Personal information concerning your removal will be shared with authorities and business partners where this is required to ensure the progress of your removal, and for this purpose only;
  • We will request and register only information which is relevant to your relocation;
  • Personal information gathered by the Voerman Group will never be sold to third parties and will only be used for the purpose of ensuring progress of your relocation, ensuring compliance with applicable rules and regulations, contract / account management, systems maintenance, quality improvement and statistics;
  • Information gathered in the process of your relocation is registered on our digital move management platform RedSky. When your relocation is completed, information can be removed upon your request, bearing in mind however the demands set by customs and authorities to maintain information for certain time periods;
  • You may access the information the Voerman Group has gathered from you through our client portal (if your employer works with RedSky client portals) or by sending an e-mail request to your move coordinator; Any requests to correct the information the Voerman Group has gathered from you can be sent to your move coordinator and will be handled promptly;
  • Any information concerning yourself and those that accompany you on your relocation, is shared only when relevant for your relocation and only with those involved. We take utmost care to secure communications of personal information. Wherever this is possible, secured lines are in place between offices and individuals;
  • The Voerman Group has strict privacy policies in place, which can be accessed via our client portal or provided by your move coordinators upon request.

Privacy Policy use of our website

Voerman values your visit to our internet site. We would like you to understand what we will do with the personal data you provide when you subscribe to our digital magazine or our press release service or respond to a vacancy on our website. Your personal data, including your email address, will be used only in the following ways:

We will keep and use personal data you provide when you subscribe to the digital magazine or press release service in order to fulfill your request and to maintain our relationship. Your data will be deleted when you unsubscribe. We will use personal data you provide in order to receive information from us (for example to request a copy of the annual report) once only in order to fulfill your request. We will treat personal data you provide in response to a vacancy in the same way we treat responses received by ordinary mail and will not keep the data longer than necessary. We will also use saved information to analyze visiting patterns in order to improve the site. We will not sell or pass on your personal data to third parties that are not members/business groups of Voerman. Our website contains links to non-Voerman websites. Voerman is not responsible for the privacy policies on those sites.

Saving data
Voerman will treat the data in accordance with applicable legislation and regulations. Voerman will save some data in a file when you use certain parts of the site. This is necessary for you to visit those parts of the site.

Before you go to a particular part of the site, we will ask your permission to save and use the data necessary for that part. Giving your permission will give you access to that part of the site. By giving us your permission to use your data for a particular part, you also give us permission to re-use the data necessary for that part. Voerman will use your personal data only in accordance with your permission.

Cookies are text files that the browser ‘remembers’ and stores on your PC when you visit an internet site. With the aid of cookies, the website remembers certain information so that you do not have to retype it every time you log on. Voerman’s cookies contain only information that is applicable for a Voerman website and that increases the ease of use.

If Voerman makes any changes to its privacy and information protection policies; you have a right to be informed. If we update the policy, we will inform you by means of hyperlinks on this page. You will therefore always be able to follow our privacy policy.

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