Quality
Quality determines the extent of our success. That is why we have ensured our quality standards through various ISO certifications. This assures you of a guaranteed quality at all times, when and wherever we may be of service to you.
Therefore, we highly value the importance of training all staff within our organization. That is why we invest in their knowledge and skills. Professional knowledge, general knowledge and social skills are not just words to us. We encourage our people to perform even better and thus be able to function optimally. This takes time and energy but it translates into a service level which will make you, as our client, feel at home.
It is part of our commitment to continuously meet stringent national and international standards. We are proud of the standards and certifications that we have obtained, such as Fidi FaimISO, ISO 9001:2008, ISO 14001:2004 and the national certification of recognized movers.
The most important quality measurement, however, is the rating that we receive from our customers. Without exception we ask our customers to all aspects of our service. The weekly results are communicated within the company and seriously evaluated. We are proud that, for more than three years already, at least 92% of our customers have rated us positive on the execution of their move.